Handover checklist and keys during a rental handover in Switzerland
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Rental Deposit in Switzerland, How to Hand Over Without Disputes (incl. Handover Checklist Template)

Jens Herbst

Jens Herbst

CEO BoVita

Read time

11 min

Published

Jan 30, 2026

Updated

Jun 15, 2026

Quality

Verified

You get your deposit back most reliably by using a clear handover record at move-in and move-out, documenting condition with photos, recording defects in writing, and actively tracking timelines and utility statements. Avoid verbal agreements and clarify cleaning, damages and utilities before handing back the keys.

Statutory basis (Swiss federal law, original German)
«Leistet der Mieter von Wohn- oder Geschäftsräumen eine Sicherheit in Geld oder in Wertpapieren, so muss der Vermieter sie bei einer Bank auf einem Sparkonto oder einem Depot, das auf den Namen des Mieters lautet, hinterlegen. Bei der Miete von Wohnräumen darf der Vermieter höchstens drei Monatszinse als Sicherheit verlangen.»
, Swiss Code of Obligations, Art. 257e para. 1 & 2 (original German text, legally binding version) · Swiss Code of Obligations (SR 220)

Key Takeaways

  • 01A handover record plus photo documentation is the biggest lever for deposit refunds
  • 02Clear separation of normal wear and actual damage prevents disputes
  • 03Cleaning, inventory, keys and meter readings must be recorded in writing
  • 04Track timelines and follow up, otherwise refunds often take longer

Apartment Handover Protocol, Word Template Switzerland

Editable Word handover protocol with room-by-room table, meter-reading fields, defect list, key handover, lifespan table and signature block. Protects you from unjustified deposit deductions. Works in Word, Pages and Google Docs.

01

Deposit Basics, What Is Common in Switzerland

The rental deposit in Switzerland is regulated by law and may not exceed three months' rent. It serves as security for the landlord for outstanding rent, utilities or damages. As a tenant, it's important to understand how the deposit works, and how to get it back in full.

AspectSwiss Regulation
Maximum amount3 months' rent (net rent)
StorageBlocked account in tenant's name or deposit insurance
InterestInterest belongs to the tenant
RefundAfter settling all claims, usually 30-60 days
Blocking period if disputed1 year, then automatic release

Important: The deposit may not be paid into the landlord's private account. At BoVita, we require 2 months' rent as deposit. We recommend using a deposit insurance, our partner ProCare (Helvetia Insurance) offers one of the most affordable options in Switzerland at around CHF 120/year. Alternatively, you can deposit the money into a blocked account at your bank and send us the confirmation. With a trustworthy guarantor or excellent creditworthiness, individual arrangements are also possible.

02

Blocked Deposit Account vs. Deposit Insurance, What Fits You?

In Switzerland, there are two main methods to provide a rental deposit: the classic blocked deposit account and deposit insurance. Both have pros and cons, which option is better for you depends on your financial situation and planned rental duration.

Blocked Deposit Account

  • Money belongs to you and earns interest
  • No ongoing costs
  • Clear, transparent solution
  • Capital is tied up (e.g. CHF 2,400)

Deposit Insurance

  • No capital tied up
  • Quick processing
  • Annual premium (approx. 4-5% of deposit)
  • You still pay if there's damage

Rule of thumb:

Stay < 2 years: Deposit insurance can be worthwhile
Stay > 2 years: Blocked account is usually cheaper
BoVita rooms: 2 months' rent deposit, we recommend deposit insurance via our partner ProCare (Helvetia, approx. CHF 120/year). Individual arrangements possible with good creditworthiness or a guarantor

Furnished shared room in Aarau with inventory
Inventory for furnished rooms: Document every item

Get started now

Apartment Handover Protocol, Word Template Switzerland

Editable Word handover protocol with room-by-room table, meter-reading fields, defect list, key handover, lifespan table and signature block. Protects you from unjustified deposit deductions. Works in Word, Pages and Google Docs.

03

Move-In, How to Do the Handover Record Properly

The handover record at move-in is your most important protection for getting your deposit back later. Every defect you document now cannot be blamed on you later. Take 15-20 minutes and go through systematically.

Move-In Checklist (10 Points):

  1. 1Go through all rooms, Room, bathroom, kitchen, hallway, basement/storage
  2. 2Check walls and floors, Scratches, holes, stains, discoloration
  3. 3Test windows and doors, Do they close properly? Seals intact?
  4. 4Check plumbing, Water pressure, drains, toilet flush
  5. 5Test electrics, Sockets, light switches, fuse box
  6. 6Check furniture, For furnished rooms: condition, functionality
  7. 7Count keys, Front door, room, mailbox, basement
  8. 8Note meter readings, Electricity, water, heating (if separate)
  9. 9Take photos, Overview + details, with date stamp
  10. 10Signatures, Both parties sign, take a copy
Subletting in Switzerland, contract documents
A clean handover protocol is mandatory even for sublets

04

Move-Out Checklist, Avoid the Common Dispute Points

Most deposit disputes arise at move-out. With this 15-point checklist, you play it safe and have everything documented before handing over the keys.

Move-Out Checklist (15 Points):

  1. 1Notice period observed, Written, on time, registered mail
  2. 2Handover date agreed, Confirmed in writing, time scheduled
  3. 3Cleaning done, Broom-clean or professional (per contract)
  4. 4Photos BEFORE cleaning, Document condition
  5. 5Photos AFTER cleaning, Prove clean condition
  6. 6Minor repairs, Fill dowel holes, touch up scratches
  7. 7Check inventory, All furniture/appliances present and working?
  8. 8All keys ready, Front door, room, mailbox, basement
  9. 9Read meters, Note electricity, water, heating readings
  10. 10Bring move-in record, Have it ready for comparison
  11. 11Mail forwarding set up, Apply at Post.ch
  12. 12Deregistered from municipality, Cancel residence registration
  13. 13Contracts cancelled, Electricity, internet if in your name
  14. 14Fill out handover record, Condition, defects, signatures
  15. 15Take a copy, Signed record for yourself

Timing Tip:

Don't schedule the handover on your last day. Reserve 1-2 days buffer for potential improvements or discussions.

05

Photo Documentation, How to Document Properly

Photos are often the decisive evidence in a dispute. But not every photo is usable in court or at the conciliation office. Here's how to do it right:

Do it right:

  • • Enable date stamp (in camera app)
  • • Overview photos per room
  • • Detail photos of defects (close up)
  • • Good lighting (daylight)
  • • Name files clearly
  • • Back up immediately (cloud/USB)

What goes wrong:

  • • Blurry, dark images
  • • No clear room identification
  • • Missing timestamp
  • • Only screenshots, not originals
  • • Photos only on phone (loss risk)

Example file names:

2026-01-30_Room_Wall-North_Scratch.jpg
2026-01-30_Bathroom_Shower_Silicone.jpg
2026-01-30_Kitchen_Stove_Condition-OK.jpg

Format: DATE_ROOM_ELEMENT_STATUS.jpg

06

Refund, Timelines, Utilities, And How to Follow Up

After handing over the keys, the wait for your deposit begins. In Switzerland, there's no legal deadline for refunds, but 30 to 60 days is typical, provided there are no claims. Here's how to keep track and respond appropriately.

TimeWhat Happens
Day 0Key handover, record signed
Day 1-14Landlord inspects, reports defects
Day 30-60Utility statement, deposit release
After 60 daysFollow up, polite but firm
After 1 yearAutomatic release from blocked accounts

Follow-up Message (Copy & Paste):

Subject: Deposit refund [Address], friendly inquiry


Dear [Landlord/Management],


The apartment handover for [Address] took place on [Date]. According to the handover record, no defects beyond normal wear were noted.


I would like to kindly inquire when I can expect the refund of the deposit of CHF [Amount].


My bank details: [IBAN]


Thank you for your response.


Kind regards,
[Your Name]

07

Handover Checklist Template, Copy & Paste Structure

Here is a complete template for your handover record. You can copy it, print it and use it at move-in or move-out. Fill in the fields by hand or digitally.

FREE, no email required

Download handover form as PDF

A4 form to print and fill in, instant, no sign-up needed

Download PDF

HANDOVER RECORD

Apartment/Room Handover

Property:

_______________________

Date:

_______________________

Landlord/Management:

_______________________

Tenant:

_______________________

ROOM LIST, Condition per Room:

RoomConditionDefects/Notes
Room☐ OK ☐ Defects
Kitchen☐ OK ☐ Defects
Bathroom☐ OK ☐ Defects
Hallway☐ OK ☐ Defects
Basement/Storage☐ OK ☐ Defects

KEYS:

Front door: ____ pcs.
Room: ____ pcs.
Mailbox: ____ pcs.
Basement: ____ pcs.

METER READINGS:

Electricity: __________ kWh
Water: __________ m³
Heating: __________

DEFECTS (detailed):

1. _______________________________________________________
2. _______________________________________________________
3. _______________________________________________________

CLEANING:

☐ Broom-clean    ☐ Professionally cleaned    ☐ Improvement needed

Landlord Signature:

Place, Date, Signature

Tenant Signature:

Place, Date, Signature

Ready for your new home in Aarau?

Furnished shared rooms from CHF 620/month, flexible deposit options, quickly available.

Apartment Handover Protocol, Word Template Switzerland

Editable Word handover protocol with room-by-room table, meter-reading fields, defect list, key handover, lifespan table and signature block. Protects you from unjustified deposit deductions. Works in Word, Pages and Google Docs.

Frequently Asked Questions

5 questions answered

Up to three months' rent is common. Make sure the payment method is clear and you receive written confirmation for the blocked account or the insurance.

Sources & Methodology

7 verified sources

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