Registering in Switzerland, step by step, with document checklist and common mistakes

Before you go to the municipality, have everything ready. Nothing is more annoying than a second appointment because a document is missing. Most municipalities expect you to register within a few days after moving in. Check your municipality's deadline, it varies slightly.

Call the residents' registration office or check their website. Ask for the exact documents and whether you need an appointment. Some municipalities work with walk-ins, others only with appointments.

Schedule the appointment so you can take care of the next steps right after. For example, getting health insurance or scheduling a bank appointment. This saves you multiple trips.

Bring all documents as copies and originals. If something is missing, at least you have the copy and can submit it later. And yes, bring a pen. There are always forms to fill out.

Here is the checklist that works in most municipalities. Depending on the canton and situation, there may be variations.

Always bring:

• Valid ID or passport
• Rental contract or confirmation of address from landlord
• Passport photo (some municipalities require one)

Depending on your situation:

• Employment contract or proof of income
• Proof of health insurance (often only needed after registration)
• Marriage certificate or family booklet (for families)
• Residence permit or visa (for non-EU citizens)

If you are coming from abroad:

• Deregistration certificate from your previous residence
• Customs documents for household goods (form 18.44)

Print the list or save it on your phone. Go through it the evening before your appointment and pack everything in a folder.

The appointment at the residents' registration office usually takes 15 to 30 minutes. Here is what typically happens.

Step 1: Arrival and waiting

You arrive, take a number or go directly to the counter. Waiting time varies, plan some buffer.

Step 2: Submit documents

The person at the counter checks your documents. If something is missing, you get a deadline to submit it later.

Step 3: Fill out forms

You fill out a registration form. Name, address, occupation, marital status. Some municipalities do this digitally, others on paper.

Step 4: Receive confirmation

You get a registration confirmation. This is your proof that you are now officially registered. Keep it safe.

Step 5: Discuss next steps

Sometimes the municipality explains what comes next. For example, tax declaration, military service or health insurance.

That's it. No drama if you are prepared.

These mistakes I see again and again. Avoid them and save yourself time and stress.

1. Forgetting documents

The classic. ID there, but rental contract not. Or employment contract missing. Always bring everything.

2. Missing the deadline

Some municipalities expect registration within 14 days after moving in. Those who are late risk follow-up questions or in the worst case a fine.

3. Going to the wrong office

Not every municipality has the residents' registration in the town hall. Some have separate locations. Check beforehand.

4. Postponing health insurance

You usually have 3 months after moving in to get insured. But don't wait until the last day. Some insurers need time to process.

5. Forgetting to deregister abroad

If you come from Germany or another country, deregister there. Otherwise you get mail to the old address and in the worst case problems with taxes.

6. Not making copies

If a document gets lost, you have no backup. Always make copies or save digitally.

Registration is only the first step. Here is your 7 day plan for everything that comes after.

Day 1 to 2: Health insurance

Compare offers and get basic insurance. You have 3 months, but the sooner you do it, the less stress.

Day 2 to 3: Bank and mail

Open a Swiss bank account if you don't have one yet. Set up a postal address or forwarding service.

Day 3 to 4: Prepare taxes

Learn about withholding tax if you are employed. Your employer deducts it directly. Self-employed must register with the tax office.

Day 4 to 5: Inform employer and insurances

Give your employer the new address. Update your liability and other insurances.

Day 5 to 6: Check driver's license

EU driver's licenses are valid for 12 months. After that you must convert it. Plan this in time.

Day 6 to 7: Relax

You have done the important things. The rest comes with time.

Aarau

The residents' registration office in Aarau is located in the Stadtbüro. You can book appointments online or come during opening hours. Waiting times are usually short.

Tip: Bring all documents right away, Aarau is known for efficient processing.

At Bovita in Aarau, you get a confirmation of address after moving in that you can take directly to registration.

Wohlen

In Wohlen, the residents' registration is in the municipal building. Appointments are recommended but not always necessary. Opening hours are somewhat more limited than in larger cities.

Tip: Call ahead briefly to avoid waiting time.

St. Gallen

St. Gallen has a central citizen service center. The city is well organized, but it can get busier at peak times. Online appointment booking is possible and recommended.

Tip: Use the online services, many forms can be filled out in advance.

At Bovita in St. Gallen we are happy to help you with the address confirmation and other tips for your start.